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6 Tricks for Replying to Emails Without Sounding Angry

Writing an angry email is easy. That’s exactly the problem with angry emails. You might very well be right in what you’re saying in it. But writing a nasty or sarcastic email will cover that fact too well and the recipient won’t see your truth in it.

So what can you do?

Here’s an easy guide to turning that angry response email into one that will get you what you want.

1. DON’T WRITE THE EMAIL IMEDIATELLY

That was easy, right? You used Angrymail.co so you’re now calm and cool
and ready to respond. Well done!

2. TALK IN PERSON (if you can)

It’s mostly easier to find out WTF is wrong when you talk on the phone or in person than via emails. So if you can, have a conversation.

3. REWRITE CAREFULLY

Keep in mind what is the real thing you want to happen. It’s not that the recipient realizes they are wrong or stupid. You want something to happen. Or something not to happen. Or being done a certain way. So delete anything that might feel the least sarcastic or obnoxious. Focus on the facts and your real goal. When in doubt, delete it. It’s better to err on the safe side.

4. HAVE SOMEONE ELSE READ IT

Pick a friend or trusted colleague. Someone who is experienced and not connected
to the topic or issue in any way. And especially someone who’s feedback you’ll
gladly implement.

5. CHECK FOR TYPOS

It’s easy to forget writing a small word like “not” and turn “I realize you’re not trying
to make the process complicated” into the exact opposite.

6. SEND IT LIKE YOU MEAN IT

Easy, wasn’t it? Good luck with whatever bloody idiot’s email got you to use us today and hope you won’t need us every again (Though, we both know you will. Because they are bloody everywhere. Like zombies).